Returns & Exchanges
At R.S.G RESURGENCE, we stand behind the quality of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you feel confident and empowered in every garment you purchase from our collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags, dust bags, and protective seals are intact and included.
Ship It Back
Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location within 7 days of your request.
Quality Inspection & Refund
Once our team receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing